Online Help (WingArc)
Context
My first project for WingArc Australia was to create an English language user guide of a business intelligence dashboard platform. This product was developed by the parent company, WingArc 1st, located in Japan.
The existing Japanese machine-translated documentation was not of an acceptable quality to provide to local Australian users.
Action
Authored over 2000 pages in Atlassian Confluence and published using Scroll Viewport to apply custom CSS and manage versioning.
As part of the process, I:
- restructured content sections
- validated all processes
- created English version screenshots
Result
- A locally maintained doc set, containing relevant examples and screenshots